Case Study- Integration

EarLens

Case Study: Northeast Hearing Institute (NHI) -Integration

Challenge:

Northeast Hearing Institute staff used QuickBase to manage purchases AND used non-integrated, antiquated terminals to process credit cards which were cumbersome and were not PCI compliant.

Solution:

We integrated NHI QuickBase with an online merchant services provider to create a single,  PCI compliant system.

Results:

• Doctors entering payments by credit card or check have seamless UI
• Doctors have a single, easy-to-use system
• Credit cards are entered only once and processed instantly
• Invoices are accurate
• Account reconciliation is easily done with graphic dashboards
• Organization saves 2 person-days per week – $30K annually

… demonstrated a complete understanding of my business needs along with the technological knowledge and capability to solve my problem.

Stephen of Hearing Health Systems